Modality Systems

Support and Managed Services

Supporting you to get the best from your investment

Reliability and Performance

A healthy, high performing environment is the catalyst for productivity, innovation and business success. As the world’s largest dedicated Microsoft communications practice, with the widest breadth of services and unmatched depth of knowledge, Modality Systems makes it happen. From conventional break/fix reactive services and proactive service monitoring, as well as software and hardware support, to fully outsourced services, we will optimise your entire Microsoft communications & collaboration environment and everything connected to it.

A suite of support and managed services, providing you with the expertise you need to reduce downtime, maximise investment and inject new levels of control.

What are they?

Modality Systems suite of Support & Managed Services is a core part of our ‘operate’ portfolio. Covering all the elements of the communications and collaboration ecosystem, including Microsoft software, hardware and third party applications, we offer a wide range of tailored services to solve problems, prevent issues and ensure a healthy and high-performing communications and collaboration environment.

Who are they for?

The Support and Managed Services suite is designed for those organisations seeking to maintain the healthiest and highest performing Microsoft communications and collaboration environments. This encompasses Microsoft Skype for Business, Teams and other Office 365 collaboration tools.


  • Comprehensive reactive/proactive services portfolio
  • End-to-end ecosystem support
  • Single global partner
  • Management of Microsoft escalation

Find out More

Want to find out more about Support and Managed Services? Send us some information about you and your company and a team member will get in touch with you.

Support and Managed Services Request