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Helping shape and manage your Teams operation

WHY CHOOSE MODALITY FOR YOUR TEAMS ADOPTION AND SUPPORT?

Modality offers an array of best-in-class Managed Services for Microsoft Teams, powered by unique reporting and automation tools that enable you to scale a dynamic service for your organisation in the most cost-effective way.

Our experienced teams take a data-driven approach to drive best practice and aid user adoption in your business; whether you simply need additional support for your Microsoft Teams platform or require a more advanced offering covering specific use cases, with regular contact and insights, we’ve got you covered.

Microsoft Teams Managed Services

KEY BENEFITS:

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BESPOKE SERVICES

Tailored to meet your requirements, no 'one size fits all' approach 

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A DATA-DRIVEN APPROACH

Identifying and managing existing and potential issues across usage, governance, and security

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DRIVE BEST PRACTICE

Utilise insights into Microsoft Teams user behaviour to establish where to target further adoption and training efforts

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ADVANCED SERVICE OPTIONS

A comprehensive offering from Teams Direct Routing to advanced use cases such as contact centre and PII

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ACCESS TO INDUSTRY EXPERTS

Allowing you to benefit from our unique skills and vast experience

Development Bank of Wales

Empowering our users to make the most of our Microsoft Teams investment was key to our rollout strategy. CreateTeam is fantastic; it works seamlessly and allows us to govern the platform with low impact on our internal resource. We wanted to make sure that we were driving Teams user adoption through the business, and with Teamwork Analytics we can measure exactly that. Being able to collaborate efficiently lets us focus on our mission to help more businesses to thrive.

Rob Hill
ICT Cloud Manager, Development Bank of Wales

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