When embedding a new tool into your business, the focus should be on the people using it, rather than the technology itself. That’s how you maximise value from your investment.
By understanding how the new technology will impact your organisation and the teams engaging with it, we help create a structured approach to adoption and change management that considers technology, business strategy and user goals.
How Modality can help you
With deep knowledge and proven success in delivering specialised customer projects, Modality’s certified AWS and Azure Change Management practitioners deliver low-cost, proof-of-value solutions quickly. By using Prosci ADKAR principles and data-driven insight, we ensure your plans stay on track and your users remain fully engaged and supported, every step of the way.
Our Adoption and Change Management service enables your organisation to embrace change, creating value and efficiency through usage while ensuring your users understand why, when, and how they should engage with technology.
With our help, you can create a user-centric approach that aligns to clear business outcomes, enabling a culture of adopting new and evolving technology, now and for the future.
KEY BENEFITS
DRIVE BEST PRACTICE
Unique, low-touch approach providing specific training and tips to users based on their actual behaviour
MEASURABLE SUCCESS
Track trends over time with data-driven insights and measure adoption success
END-TO-END SUPPORT
Benefit from a dedicated IT expert support service for access to quick advice and ‘how-to’ questions
KNOW WHO TO TARGET
Identify potential areas of resistance or those who might need additional adoption support