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FLEXIBLE OPTIONS FOR SUCCESS WITH TEAMS DIRECT ROUTING

As one of just a handful of partners awarded the Calling for Microsoft Teams Advanced Specialisation, Modality has extensive experience and proven success in deploying and managing the Microsoft 365 Phone System, Calling Plans and Direct Routing.

From Microsoft’s cloud service calling plans to a full Direct Routing Managed Service into your Microsoft Teams platform, we can help. Our varied models offer flexibility and peace of mind around infrastructure monitoring and management, billing, legacy applications and fraud.

DIRECT ROUTING

KEY FEATURES

Presentation

USAGE AND PERFORMANCE REPORTS

Regular updates on call quality for an accurate understanding of your Microsoft Teams telephony performance

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EXPERT CONSULTING

Advice and guidance on the PSTN connectivity model that is right for your business

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EMPOWER YOUR WORKFORCE

Leverage Microsoft Teams’ rich-functionality and collaborate via laptop, tablet, mobile and desk phone

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SERVICE DESK SUPPORT

Utilise our global, in-house specialist support team to reduce the burden on your internal IT teams

ON-DEMAND WEBINAR

Telephony in Teams, what you need to know

In Teams, there are two options to enable users to make, receive, and transfer calls, but the devil can be in the detail when it comes to using Teams successfully for telephony. In this webinar, we cover what you need to know about calling plans and Direct Routing, as well as how to start making the right choices to suit your business and its telephony requirements.

 

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