As one of just a handful of partners awarded the Calling for Microsoft Teams Advanced Specialisation, Modality has extensive experience and proven success in deploying and managing the Microsoft 365 Phone System, Calling Plans and Direct Routing.
From Microsoft’s cloud service calling plans to a full Direct Routing Managed Service into your Microsoft Teams platform, we can help. Our varied models offer flexibility and peace of mind around infrastructure monitoring and management, billing, legacy applications and fraud.
USAGE AND PERFORMANCE REPORTS
Regular updates on call quality for an accurate understanding of your Microsoft Teams telephony performance
Advice and guidance on the PSTN connectivity model that is right for your business
EMPOWER YOUR WORKFORCE
Leverage Microsoft Teams’ rich-functionality and collaborate via laptop, tablet, mobile and desk phone
SERVICE DESK SUPPORT
Utilise our global, in-house specialist support team to reduce the burden on your internal IT teams
Telephony in Teams, what you need to know
In Teams, there are two options to enable users to make, receive, and transfer calls, but the devil can be in the detail when it comes to using Teams successfully for telephony. In this webinar, we cover what you need to know about calling plans and Direct Routing, as well as how to start making the right choices to suit your business and its telephony requirements.