Skip to main content

Cumbria Northumberland Tyne and Wear NHS (CNTW) Foundation Trust

Rollouts of this scale would normally take three months or more, but Modality responded immediately and collaborated responsively, enabling us to offer virtual consultations just two weeks after lockdown started. By using Microsoft Azure, we've instantly scaled up the service across our 141 teams and over 3,000 staff. OneConsultation is also a key part of our service offering, enabling patients and staff to use it from anywhere providing expertise where and when it is needed.

Gill Sanderson
Head of Digital Customer Operations, CNTW

Humberside Police

Our new video consultation system is a great digital step forward for the force throughout the pandemic, as our focus remains on keeping the public within our area safe and this gives us the means to do so. The video system will hopefully ease any worries around giving statements by providing a safe, virtual environment demonstrating that it is possible to stay well-connected with others whilst practising social distancing.

Chris Rowley
Deputy Chief Constable, Humberside Police

Development Bank of Wales

Empowering our users to make the most of our Microsoft Teams investment was key to our rollout strategy. CreateTeam is fantastic; it works seamlessly and allows us to govern the platform with low impact on our internal resource. We wanted to make sure that we were driving Teams user adoption through the business, and with Teamwork Analytics we can measure exactly that. Being able to collaborate efficiently lets us focus on our mission to help more businesses to thrive.

Rob Hill
ICT Cloud Manager, Development Bank of Wales


There was a lot of communication between us and Modality around the move, lots of training and tooling to make sure people knew how to use Teams,” says Pohl. “It was a huge success from a change management perspective.

Ryan Mulvania
Safety Manager, Atlantic and Gulf Coast Region, Williams

Travel Counsellors

During the various stages of the procurement process, we were impressed with how Modality demonstrated a clear understanding of our business and requirements. Their expertise, paired with a market-leading solution has supported our continued growth across seven countries, allowing us to provide an even greater, quicker service to our customers. As well as experience of delivering Skype for Business deployments to organisations with tens of thousands of users, they have a unique blend of capabilities that have proved invaluable to us.

John MacMillan
Programme Manager, Travel Counsellors