Automating Consulting Services
MSR Inc saves clients millions of dollars every year with Should Cost Estimating related to manufacturing. Modality Systems had the chance to turn the table and save MSR money by automating how MSR records and manages their consulting services.
MSR Inc required an automated utilisation tracking and expense reporting application, in order to accurately record and manage their consulting interactions.
Modality Systems developed a communications enabled time tracking application around the Microsoft Lync and Skype for Business platforms. The application, called TimePrompt, determines which consultants have outstanding timesheets to submit or approve, and based on presence, sends an IM, together with the relevant timesheet window, to consultants for completion.
Consultants and authorisers are able to collaborate on specific timesheets to discuss and rectify queries. Additionally, TimePrompt’s workflow engine notifies authorisers when consultants fail to complete timesheets, enabling them to manage the situation prior to it escalating.
TimePrompt improves data capture productivity over MSR Inc.’s previous Excel based solution. By providing better visibility of real-time performance, MSR Inc. has benefited from improved data accuracy, and improved monitoring of remote consultants.
Summary of Services
- Custom development