Modality Systems

A Global Provider & Trusted Partner

At our core, we are consultants dedicated to the way organizations communicate. To our clients, we are a trusted partner working closely to design and develop the right communications and collaboration solution to positively impact their organization.

About Modality

We believe in the power of connecting people and are committed to helping customers experience the positive impact advanced collaboration can have within their business. By bringing people together throughout and beyond your organization we help you realize the value and increased productivity that can be gained through improved collaboration and connected communications.

We specialize in collaboration with an emphasis on Microsoft technology and offer a complete end-to-end service wrap for business Communications and Collaboration built around three core value pillars - Usage, Health and Future - designed to help you maximize the utilization maintain a healthy and reliable environment, and develop it to support the future goals of the organization.

We are one of the largest dedicated Microsoft Skype for Business practices in the world supporting customers in more than 100 countries. Our proposition, which is designed to support a customer through every stage of their journey to advanced collaboration, is underpinned by a highly qualified and well respected team of experts with a wealth of experience.

On June 6th 2016, Modality Systems announced they had been awarded Microsoft Communications Partner of the Year 2016. This award recognizes Modality Systems among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.







  • Microsoft Skype for Business Launch Partner for Meetings and Voice Services in Office 365
  • Microsoft Gold Communications Partner
  • Microsoft Gold Cloud Productivity Partner
  • Microsoft Silver Application Development Partner


Our Value

  • All of our customers met or exceeded expected ROI when measured against initial business case.
  • We get the technology in the hands of users 30-50% quicker than in house teams and other suppliers.
  • Our Adoption services have helped increase the speed and feature utilization by up to 25%.
  • Our team of experts resolve customer issues up to 75% quicker than other means.
  • Through our services organizations improve productivity by up to 30% and obtain significant cost savings across the business.


James Rodd

Co-Founder & CEO

James is Co-Founder and CEO of Modality Systems. Based in London, James manages the company’s global business strategy and execution. He has a strong commercial background, and years of experience in the industry have played a major factor in driving the growth throughout the business.

John Lamb

Co-Founder & President

John is Co-Founder and President of Modality Systems. Based in Seattle, John has overall management responsibility for the company’s operations in North America. Prior to Modality Systems, John had an extensive technical career at Microsoft in the US and London, working in software development and consulting services.

Simon Brown

Chairman & Non-Executive Director

As Chairman of Modality Systems’ Board of Directors since mid-2010, Simon provides invaluable executive guidance drawn from his wealth of knowledge in executive leadership and business coaching, as well as his considerable computer industry experience.

Steve Mugridge

Chief Operating Officer

Steve is COO at Modality Systems, taking overall responsibility for global operations. Prior to joining Modality, Steve had a 16 year career at Accenture, and has also held the role of COO and CEO at a venture-backed software company.

Nick Seagrave

Chief Technology Officer

Nick has been with Modality since 2008 and has been instrumental in the growth of the company, building and managing the UK consulting services and global technical support teams. Prior to Modality, Nick was a managing consultant at Atos Origin.

Paul Nearney

Head of Software Development

Paul joined Modality in 2009 to build the software development team. He’s responsible for all technical aspects of software and product delivery worldwide. Paul has a first class degree in Computer Science and previously worked as a software engineer at several major UK companies.

Justin Morris

Country Manager – Australia/VP APAC

Justin joined Modality in 2009 and is responsible for the expansion of Modality’s business in Asia Pacific. With over 15 years of IT experience, he has a wealth of technical, business development and customer consultancy knowledge and is a recognized expert and sought-after speaker at UC events.

Modality Systems


We’re always looking for good people who share our passion for making a difference and want to be part of a growing business at the forefront of technology. Working at Modality Systems gives employees a chance to focus, excel, and grow. We hire the best and brightest, and we take a profound interest in developing our team members’ talents and skills.

Take a look at our current openings. If you are interested in joining our team but don’t see an opening that fits your exact disciplines, please contact us. We “create positions” for the right people.

Modality Academy

The Modality academy invests in the young talent of today, providing a platform to help shape the highly-qualified stars of tomorrow.

Through a combination of training and mentoring by senior team members, academy recruits are given a foundation in their chosen track, such as technical or commercial roles. From there, they are slowly introduced into frontline business activities with the end goal being their transition from junior to senior professional.

So if you are young, enthusiastic and looking for a career in the technology sector, let’s connect. We are actively looking for the next generation of inspiring individuals.

Interested in joining the Modality Academy?