In a multi-vendor world, it’s not always easy to separate fact from fiction. Our UC strategy offering blends deep technical expertise with business acumen. We’ll analyse your existing costs and investments in collaboration, telephony, and conferencing services. The result will be a strategic technical roadmap and concrete Return on Investment figures that give you the confidence to make the right decisions.
IT departments come in all shapes and sizes. Whether you want us to design a UC system end-to-end, or just want advice and guidance from our experienced team of consultants, we’ll take the guesswork out of designing an integrated UC platform for your organisation. We focus on Microsoft Lync, which also means knowing how it integrates with your existing telephony and video systems.
Our combination of software development and infrastructure know-how enables us to leverage the full power of the Microsoft Lync platform.
We can build custom user experiences or embed communications into existing applications and systems to enable frictionless collaboration with the right people, at the right time.
For more information, see our Communications-Enabled Business Process (CEBP) Accelerator offering.
Bringing all of the infrastructure pieces together in a real-world, production-grade deployment can be daunting. Fortunately, our consultants and engineers have done it all before. Having Modality’s experience on your implementation team gives your project a clear line of sight to the goal.
Deployment is only the beginning. We offer comprehensive support and managed service packages that provide peace of mind in knowing you have someone who understands your environment if a change is required or if there’s an issue. Our managed service agreements provide predictable support costs, which typically costs less than standard telephony system support contracts. We also offer end-user support and user adoption programs to accelerate uptake of your new Unified Communications solution.